Your Satisfaction, Our Priority
At Wear Western, we are dedicated to ensuring that you are completely satisfied with your purchases. If for any reason you’re not happy with an item, our refund policy is here to make things right. Here’s how it works:
Eligibility for a Refund:
- Time Frame: You can request a refund within 14 days of receiving your order.
- Condition of Items: To be eligible for a refund, items must be in the same condition you received them – unworn, unused, unwashed, and with all original tags and packaging intact.
- Proof of Purchase: Please provide a receipt or proof of purchase.
How to Request a Refund:
- Contact Us: Reach out to our customer service team at [Customer Service Email] to initiate the refund process.
- Send Back Your Item: Once your refund request is confirmed, you’ll receive instructions on how to send back the item.
- Inspection: Upon receiving the returned item, our team will inspect it and notify you of the approval or rejection of your refund.
Refund Processing:
- Approved Refunds: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, usually within 5-10 business days.
- Sale Items: Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [wearwesternpk@gmail.com].
Shipping Costs for Returns:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us:
For any questions regarding our Refund Policy, please contact us at [wearwesternpk@gmail.com]. We are here to assist you!
Thank You for Shopping with Us!
We value your choice to shop at Wear Western and are committed to making your shopping experience as enjoyable and hassle-free as possible.